But they’re not willing to wait around: data shows that 90% of customers think an immediate response is very important when they have a customer service question. Product inquiries and customer support are the top reasons for followers to interact with a business through Instagram DMs. Why is customer support important on Instagram? This guide shares how to set up automatic messaging on Instagram, with bonus tips on automating the conversations you have through the platform. It gives you breathing space to put together a thoughtful response, without making your followers feel ignored in the meantime. Yet ongoing conversations with potential customers are stuck between random emoji responses to your story, making it hard to keep track of who you have replied to-and who is still waiting for a response.Īn Instagram autoresponder takes that job off your hands. More than 400 million messages are sent to businesses on the platform every day. For many business owners, their Instagram direct message (DM) inbox is like the Wild West.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |